Service Desk Representative


  • 4 year degree (Computer Science, Information Systems or equivalent technical experience)
  • Preferred 1 year of Service Desk / Technical support experience
  • Basic knowledge in computer hardware, operating systems, applications and network troubleshooting
  • Ability to adopt standard practices and procedures set in the organization with detailed instructions..
  • Self-starter, with a demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products.
  • Dependable and flexible with work schedule.
  • Good communication and Interpersonal skills with the ability to work effectively in a matrixed organization
  • Ability to read, analyze, and interpret technical procedures, decision trees or diagrams
  • Ability to effectively present information and respond to questions from clients and customers



Philtech is the offshore shared services hub of Albertsons Companies in the Philippines, providing innovative IT expertise, efficient Business Support, and reliable Contact Center services.

Philtech has a diverse and inclusive workforce where everyone acts as an owner. We invest in our employees’ personal and professional growth. We value teamwork and camaraderie, encouraging open dialogue and healthy debate so that everyone’s voice is heard. We empower our employees and continually innovate to make a positive impact in our customers’ lives as well as our communities.

Philtech has adopted “Presence with a Purpose” as the new way of working.  It is a hybrid work model that blends remote work with intentional time in the office to create connections, work collaboratively, and build community.

Become part of our community and start a competitive advantage in your career now!

APPLY ONLINE or submit your updated CV to manila. recruitment


2023-02-09T09:18:09+00:00Categories: Job Openings|