ServiceNow Administrator

 This individual will perform day to day support and maintenance, work with the functional team to address defects and complete minor enhancements in ServiceNow.

Primary Responsibilities:

  • General support, administration and maintenance of ServiceNow platform and associated applications.
  • Work closely with ServiceNow functional team to build request items and tasks using workflows to manage processes from the customer to the fulfillment teams.
  • Work directly with end users to resolve support issues within ServiceNow.
  • Monitor health, usage and overall compliance of ServiceNow and its applications.
  • Create and configure Business Rules, UI Policies, UI Actions, Client Scripts and ACLs
  • Coordinate application and platform upgrades
  • Load, manipulate and maintain data between Service-now and other systems
  • Create ServiceNow reports and dashboards
  • Flexibility to work with a variety of personalities and styles
  • Team Player
  • Must be a self-starter and keen to explore new solutions

Minimum Qualifications: To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

  • Bachelors degree in computer science or related technical field or 3+ years of related experience
  • ServiceNow System Administrator certification
  • 2+ years ServiceNow administration in an enterprise environment.
  • Must be technically savvy and able to work through technical issues independently
  • Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
  • Experience with JavaScript, XML, HTML, AngularJS
  • Familiar with LDAP, MS Active Directory, ADFS
  • Demonstrated skills in data management, solving problems and able to work collaboratively within a team or independently.
  • Strong oral and written communication skills.

 

Preferred Qualifications: Candidates with these desired skills will be given preferential consideration:

  • ITIL Foundation Certifications

 

 

2020-04-29T17:14:14+00:00April 29, 2020|Categories: Job Openings|