PRIMARY REQUIREMENTS
- Manage Statement of Work (SOW) extensions and updates.
- Build and create relationships with internal clients to understand their contracting needs.
- Review for Sourcing Engagements and Considerations.
- Work through invoice discrepancies with Finance and identify resolutions.
- Manage queries, sorting, and routing of emails.
- Manage ServiceNow ticket routing in Fieldglass and similar tools.
- Consolidate data and create reports.
- Create a Savings model and Develop Scorecards.
- Monitor and Manage Rate cards.
- Establish relationships and lead Stakeholders / cross-functional teams to get process buy-in.
ABOUT PHILTECH
Philtech is the offshore shared services hub of Albertsons Companies in the Philippines, providing innovative IT expertise, efficient Business Support, and reliable Contact Center services.
Philtech has a diverse and inclusive workforce where everyone acts as an owner. We invest in our employees’ personal and professional growth. We value teamwork and camaraderie, encouraging open dialogue and healthy debate so that everyone’s voice is heard. We empower our employees and continually innovate to make a positive impact on our customers’ lives as well as our communities.
Philtech has adopted “Presence with a Purpose” as the new way of working. It is a hybrid work model that blends remote work with intentional time in the office to create connections, work collaboratively, and build community.
Become part of our community and start a competitive advantage in your career now!
APPLY ONLINE or submit your updated CV to manila. recruitment @safeway.com