Position Purpose: The Service Desk Manager is responsible for managing day to day 24/7 service desk operations. Lead the team to focus on successful outcomes. Take overall accountability for incident management and request fulfillment. Apply ITIL Service Management concepts such as Incident and SLA Management, to ensure rapid and successful resolution of issues, availability of [...]
Requirements: Proficient in Excel Experience in any reporting tools (PowerBI experience is an advantage) Good verbal and written English communication skills Good presentation skills in PowerPoint Experience in MS Office applications Detail oriented Self-motivated and able to work autonomously ABOUT PHILTECH Philtech is the offshore shared services hub of Albertsons Companies in the Philippines. [...]
Primary Requirements: Must have 3+ years professional experience as a system engineer and/or administrator responsible for 1st to 2nd level support of IBM MQ, IBM Integration Bus (IIB), Confluent Kafka, Striim Proven scripting experience in Shell, Perl, AWK or Python is desired but not required. Must have 4-year degree (Computer Science, Engineering or equivalent) Knowledge [...]
Primary Requirements: Strong knowledge of Windows and RedHat Linux Operating Systems Systems admin skills PowerShell or Linux Bash/Shell scripting skills. Working experience in Azure environment & administration. Energetic, self-motivated and the ability to manage multiple projects and work with multiple teams. Strong written and verbal communication skills. Ability to write clear instructions, document processes and [...]
POSITION PURPOSE: Will be mainly responsible for Support and Maintenance of Web UI and Catalog applications under Digital Platform. This covers the applications as well as the platform, data, and APIs used by the eCommerce and customer website and mobile app of Albertsons companies. PRIMARY REQUIREMENTS: Graduate of bachelor’s degree in Computer Science, Information [...]
Primary Requirements: Proven work experience in process engineering or business systems analysis Excellent technical skills in the area of process audit and technical documentation Analytical thinker with interpersonal skills Effective Communication and Leadership skills Excellent problem-solving and analytical skills Documentation skills: BRD, Requirements traceability matrix, test case document, use case document, functional requirements document, user [...]
POSITION PURPOSE: This role is responsible in the definition, maintenance and governance of Project/Product delivery processes and standards to support Project and Program Management (PPM) strategies and data governance to achieve Organizational Agility, Lean Portfolio Management, Enterprise Solution Delivery, Agile Product Delivery, Team and Technical Agility and promote Continuous Learning Culture. The role also includes [...]
Primary Requirements: Bachelor's Degree in any computer related discipline At least 3 years of experience in IT Audit and Controls Testing Good verbal and written communication skills Job Roles and Responsibilities (that are not limited to): Review of Enterprise Technology Policy & Security Baseline standards. IT Audit and Controls Testing Provide Operational & technical support [...]
POSITION PURPOSE: The Technical Developer provides primary development and support. This role performs data analysis and builds Reports that provide transparency to data attributes that are key in helping achieve the organizational goals and priorities. PRIMARY REQUIREMENTS: 4 year degree (Information Systems, Computer Science) and/or equivalent combination of education or work experience. 3+years in POWER [...]
JOB QUALIFICATIONS: 4 year degree (Information Systems, Computer Science, Business Administration or relational functional field) and/or equivalent combination of education or work experience. At least 3-5 years of Task Management experience, with an Application Development, Deployment, Software Build and Engineering Strong functional understanding of field services and/or hardware/software build and deployment. Should have an experience in [...]